About SecureNet

A local company built on the idea that our communities deserve better internet.

How we got here.

SecureNet Fiber was founded in 2015 by Kevin Mullins in South Charleston, West Virginia. Kevin had grown frustrated with the broadband options available in the Kanawha Valley. Slow speeds, poor service, and rising prices were the norm, and nobody seemed interested in fixing it.

SecureNet started as a spinoff of South Charleston's municipal fiber network. The city had already invested in fiber infrastructure, and Kevin saw an opportunity to put that investment to work for residents and businesses across the region.

What began as a small operation in one city has grown into a fiber internet provider serving communities in West Virginia and Virginia. Every member of our team lives in the areas we serve. We answer the phone when you call. We show up when we say we will. And we share revenue with the partner cities that helped make this possible.

What makes us different.

We're not a national corporation. We're your neighbors.

Locally Owned

SecureNet is headquartered in South Charleston, WV. Our founder and leadership team live right here. Decisions are made locally, not in a boardroom hundreds of miles away.

All Local Employees

Every technician, support rep, and office team member is from the communities we serve. When you call us, you're talking to a neighbor.

World-Class Support

We pick up the phone in under 30 seconds on average. No phone trees, no overseas call centers, no runaround. Just real people who know the network and want to help.

Invested in Community

We share revenue with our partner cities so your internet bill helps fund local services and infrastructure. When SecureNet grows, the community benefits directly.

99.9%Network Uptime

<30sAvg. Support Answer Time

0Hidden Fees

Ready to make the switch?

See if SecureNet Fiber is available at your address, or get in touch with our team.